“A great gesture from Sunderland.” Chief executive, Jim Rodwell, told the club’s website that refunds will also be issued to anyone who has purchased a 2020/21 season ticket. IANS FOLLOW. Sunderland refuse to offer refunds on remaining 2019/20 home fixtures for season ticket holders, and will not offer any cash back for 2020/21 season cards 90min.com Sunderland Confirm They Will Not Refund Fans for Behind Closed Doors Games The Stadium of Light home of Sunderland AFC. www.safc.com. '', Sunderland AFC season ticket holder Lilia Skinner (13), ''It's a bit rubbish that they are not giving us fans the choice of a refund because the tickets are really expensive and now would be good time to get some money back in their pockets. I have been going there for 63 seasons I'm not going to just stop because of some stupid virus! Sunderland have reversed their season card policy and will now offer a refund for any games played behind-closed-doors next term. '', ''At the end of the day we'll always support our club but the sooner they are out the better as far as I'm concerned.''. Will you be using the official code or claiming the refund? Not renewed your Season Membership for the 2020/21 season yet? The Wearside club saw their season come to an abrupt end as the League One season was ended via a points-per-game system. Sunderland supporters have been reacting to the announcement from the club that season card holders will not receive refunds for any games Sunderland play behind-closed-doors. 13. having a peek. Wolves: Supporters can now get their refund as credit towards their 2020-21 season ticket or can request a full refund for the missed games instead. Sunderland AFC would like to thank supporters for their continued patience and advise them of the following details relating to the 2019-20 refund process. Stream codes are out for season ticket holders. “Meanwhile, our commercial team are currently in the process of contacting our commercial clients in order to talk through the options available to them. 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But the Black Cats have staggeringly decided that in either scenario, supporters will not be offered any form a refund for their season cards - instead confirming on their official website their intention to show streams of games instead. No refund on Sunderland season tickets if games behind closed doors June 3, 2020 Sunderland tell fans they will NOT receive a refund on season tickets if campaign is completed behind closed doors – and they can only get a streaming pass for home matches in return I have been going to games donkey's years with my son and I now go with my grandson too. Sunderlermaniacs. ChronicleLive has spoken to Sunderland season ticket holders to get their opinions. I have an annual train season ticket which cost just over £5,000. Read full article. We tweeted the following after the club had outlined their initial plans. Sunderland AFC would like to thank supporters for their continued patience and advise them of the following details relating to the 2019-20 refund process. Me and my sons are all fanatics, so I will still renew my season ticket because I'm lucky enough to have a good job to be able to pay for it. The Black Cats, who will take a following of 31,000 to Wembley for … In order to use the live chat functionality you need to opt into live chat cookies. No refund on Sunderland season tickets if rest of season is completed without fans | Daily Mail Online Sunderland tell fans they will NOT receive a refund on season … Sunderland supporters have been reacting to the announcement from the club that season card holders will not receive … The club has let us all down big time..'', '''Despite the fact we're a bit of a yo yo club now I go there week in week out, no matter what league we're in or what the weather's like, and they turn around and treat the fans like that - it's just not right. It's a shame because I have had one ever since the Stadium of Light opened. '', ''I'm football mad so this won't effect me renewing my season card for next season, I can't wait to go back with my brothers. It costs us hundreds of pounds a year and for these owners to say they can't do a refund and they're not going to give us our money back is just disgraceful. '', ''It's been very disappointing the way things have gone over the past few years, I personally blame Ellis Short for all the problems, I think he really let everyone down. Created Jun 17, 2011. Sunderland refuse to offer refunds on remaining 2019/20 home fixtures for season ticket holders, and will not offer any cash back for 2020/21 season cards 90min.com Sunderland Confirm They Will Not Refund Fans for Behind Closed Doors Games The latest announcement made by Sunderland revealed that those fans with season ticket cards for the 2019/20 campaign will not be refunded until August at the earliest. Supporters will not receive refunds for any games Sunderland play behind-closed-doors. Your ticket is loaded onto your Pop card. But as soon as I get the opportunity I will defiantly get one. Do people have a streaming site that is free and shows our games? “After logging in, supporters must enter the bank details they wish to use for the refund transaction before the expiry of each phase, after which point all cashback refunds will be processed. As previously announced, all season card holders are entitled to a pro-rata refund for the club’s cancelled home fixtures against Shrewsbury Town, Accrington Stanley and Peterborough United. Unfortunately, reimbursing those would hurt Sunderland financially but there is also the trade-off of the loss of goodwill from what seems an excessively prudent approach by the club. '', Sunderland AFC season ticket holder Ronnie Bainbridge (70), ''I think it's an absolute disgrace. The current owners are just trying to keep us from going out of business. “The refund process will take place via the following phases: “PHASE ONE: Home match tickets – 6 July ‘til 17 July, “PHASE TWO: Away match tickets – 27 July ‘til 7 August, “PHASE THREE: Season cards – 17 August ‘til 28 August. It doesn't just effect individuals, there are so many families who have three or four season tickets and all they get is one pass to watch it on a computer or telly. They get 1 free stream per household, and no refunds. 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I'm Sunderland Till I die. I'm seriously thinking about packing it all in. Let us know in the comments section below…, Give us feedback on your Football Transfer Tavern experience, Sunderland: Season ticket refund update infuriates some supporters, Sunderland: Fans slam Lynden Gooch display, Sunderland: Fans react to Dion Sanderson update, Sunderland: Fans react to Josh Hawkes performance. Club Policy On … Ticket News 2020/21 Season Membership spread payment option extended 14 April 2020. '', Sunderland AFC season ticket holder Bill Newell (73), ''I half expected it and I understand why the club has made the decision because of the financial position they are in so It's no surprise to me, but I do think it's a bit unfair on some people who are unable to stream the games and the club have given them no other options. “As previously announced, all season card holders are entitled to a pro-rata refund for the club’s cancelled home fixtures against Shrewsbury Town, Accrington Stanley and Peterborough United. "We put supporter’s questions to the club after SAFC’s statement last Friday. Can I get a refund or delay the ticket until I am back to work? The club has responded and it seems a lot of fans are unhappy with the answers. The latest announcement made by Sunderland revealed that those fans with season ticket cards for the 2019/20 campaign will not be refunded until August at … No alternatives have been offered for individuals or families who have bought multiple season cards, and would therefore not require multiple streaming passes. 3.2k. Fans desperate for more after final episode, Diehard fans of Line of Duty have been left wondering if there will be another series of the drama after series 6, Line of Duty's H identity sparks odds from bookies with clear favourite, The identity of Line of Duty's H has been a massive talking point and now bookies have had their say, Who is H on Line of Duty? However, I now have to work from home until June 2020. “And supporters that purchased single match tickets for the club’s remaining games – home and away – are entitled to a full refund. Sunderland have announced that the club will not be offering refunds to season ticket holders for any of the games which are to be played behind closed doors - including the upcoming 2020/21 campaign. “We would like to once again thank supporters for their continued patience and understanding throughout what remains an incredibly challenging time for us all.”. Season Ticket - Refunds on Season Tickets may only be granted at the discretion of the Club in extenuating circumstances. Level 1 – refund of up to one month of travel. Should there be multiple season cards at one address, there is the ability to select different options. Sunderland AFC would like to thank supporters for their continued patience and advise them of the following details relating to the 2019-20 refund process. Can anyone tell me if existing season ticket holders get any refund for signing up to the streaming service this season, as on average we have been paying £20 … Sunderland's season tickets will not get their money back. '', ''I'm still going back next season though, in fact I have been trying to renew my season card but I haven't been able to so far because I can't get in contact with the ticket office. “The Stadium of Light Box Office remains closed to the public and further information regarding its re-opening will be announced in due course. Sunderland AFC season ticket holder Bob Woodruffe (58), ''I think it's a disgrace to let the fans down by doing this. I don't think that's right. As previously announced, all season card holders are entitled to a pro-rata refund for the club’s cancelled home fixtures against… Through an official statement on the official club website, Sunderland revealed that they had paused sales until an announcement was made on the return for fans to stadia: I have carried my cup final ticket in my wallet since 1973, but I don't agree this is the right thing for the club to do to us. “If a supporter is eligible for a refund, a credit balance will be applied to the ‘Account Cashback’ section within their online ticketing account in line with the dates above. Gateley say that supporters will be able to recover a proportionate value of their season ticket costs to take account of matches that have been played behind closed doors or cancelled entirely. The Stadium of Light home of Sunderland AFC. Sunderland Echo reported the view of fans following the announcement which saw a large number of season ticket holders take to social media to criticise the club statement. This is another kick in the teeth for Sunderland fans from the club, who simply cannot seem to get anything right at the moment. Pro-rata refunds will take up to 28 days to process from the date of the form entry; No amendments can be made once the initial form is submitted. PHASE TWO: Away match tickets – 27 July ‘til 7 August. Should Sunderland's final three home games go ahead, there will be no spectators present and season card holders will be given an SAFSEE streaming pass to watch the action on a desktop computer, laptop, tablet, or mobile phones. '', Sunderland AFC season ticket holder Alfie Brown (65), ''I'm really missing football, I'm a massive Sunderland fan. Season Ticket Refund and Renewal Latest... No doubt you will have all been following the communications from SAFC on season ticket refunds and renewals. Join. Relegation-threatened Sunderland have announced reductions to their season-ticket prices for the 2016-17 campaign. The Black Cats outlined the process for supporters who were looking to gain refunds for the games missed against Shrewsbury Town, Accrington Stanley and Peterborough United. “Sunderland AFC would like to thank supporters for their continued patience and advise them of the following details relating to the 2019-20 refund process,” the club statement read. But I think it's really unfair on the supporters who have had to scrimp and save to get theirs. Sunderland's issues with season ticket refunds are unbelievable. One must wonder how hard it could be for the club to refund season ticket holders now rather than making them wait until August, a further blow to supporters who have been deprived of three home matches. These owners are a couple of rouges. But I think it's really unfair on the supporters who have had to scrimp and save to get theirs. Sunderland performed a U-turn on their original decision that meant season ticket holders would not receive a refund for games that are played behind-closed doors. Many Sunderland fans have reacted with outrage after a statement from the club over season tickets refunds for the games missed due to the 2019/2020 season being curtailed. Stadium of Light season ticket holders missed a total of three home games due to the curtailment of the season and a recent announcement by the club has seemingly upset those fans. Last episode sparks confusion over running time, Line of Duty fans are still predicting a twist that has nothing to do with the plot but all to do with the length of the finale, Line of Duty's Ian Buckells 'revealed' as H but fans are having none of it, Line of Duty viewers waited all series to find out who H was but are not convinced they've got the right answer, Line of Duty series 7 - will it happen or not? Season ticket holders at Sunderland will not receive a refund for any matches played behind closed doors this season. What do you make of Sunderland’s latest season ticket decision? The gates to the Stadium of Light home of Sunderland AFC. Why not buy yours now and save with early bird pricing! “This process applies to all ticket purchases, including those made in person, by cash payment and via Direct Debit. Me and my sons are all fanatics, so I will still renew my season ticket because I'm lucky enough to have a good job to be able to pay for it. Click to expand... Club suggesting they're upping the prices next season then if they're willing to give you 10%. '', ''I have been a dedicated Sunderland supporter for forever and a day, before the age of 10. If you bought your tickets directly from the event organiser or primary ticket retailers, such as See Tickets or Ticketmaster, you will benefit from some consumer protections. '', ''When I read the news straight away I thought I might have to pay them hundreds of pounds for my season ticket for next season only to be told I have to watch the games on the telly. However, the most expensive ticket is the only ticket that can be exchanged for a streaming pass. There will be compensation up to the equivalent of a month of travel if you held a season ticket and faced significant disruption on specified routes shown below between 1 April 2018 and 30 June 2018. you can either have cash back or keep in-club money to spend on next years ticket and the club give you10% on top. '', ''I'm Sunderland Till I die. The public relations with the supporters is just shocking. Finishing eighth in the table, the Black Cats missed out on the chance to gain promotion to the Championship, the second successive year in which they have fallen short in that aim. PHASE ONE: Home match tickets – 6 July ‘til 17 July. ... Sunderland Football Club forum. Ticket News Two days to go to get your 2020/21 Season Membership at early bird prices 2 April 2020. Customers requesting such a refund must apply in writing to the Club, stating the reason for the request, and enclosing any supporting documentation. '', ''I feel bad for everyone who's paid and will now have to watch the game on TV because the atmosphere is nothing like going to real games. Sunderland AFC’s season card Q&A has left many fans feeling troubled. Do you make of Sunderland ’ s season card Q & a has left many fans feeling troubled the. 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